Privacy Policy

Last updated: August 19, 2026

This Privacy Policy describes how Aumaire (“Aumaire,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes your personal information when you visit aumaire.com (the “Site”), make a purchase, communicate with us, or otherwise use our services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

The types of personal information we collect depend on how you interact with Aumaire and may include:

Information You Provide to Us

Contact information, including your name, email address, telephone number, billing address, and shipping address.

Order information, including products purchased, order history, billing and shipping details, returns, exchanges, and related transaction information.

Payment information, including information necessary to process your payment. Payment information is processed by Shopify and/or the applicable payment provider. Aumaire does not necessarily receive or store complete payment card details.

Account information, if customer accounts are available, including username, password, preferences, and account settings.

Customer support information, including information you provide when contacting us regarding an order, product, return, complaint, or other request.

Marketing preferences, including whether you have chosen to receive promotional communications from us.

Information Collected Automatically

When you access the Site, we and our service providers may automatically collect certain information about your device and your interaction with the Site, including:

  • IP address;
  • browser type and version;
  • device information;
  • operating system;
  • time zone;
  • cookie identifiers;
  • pages and products viewed;
  • search terms;
  • referring URLs;
  • interactions with the Site;
  • shopping cart activity;
  • checkout activity; and
  • information about how you interact with our advertisements.

We may collect this information using cookies, pixels, tags, web beacons, log files, APIs, and similar technologies.

2. HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information to:

  • operate and maintain aumaire.com;
  • process and fulfill orders;
  • process payments;
  • arrange shipping and delivery;
  • provide order confirmations and transaction communications;
  • manage returns, refunds, and exchanges;
  • provide customer support;
  • detect and prevent fraud, unauthorized transactions, and other security risks;
  • improve our products, website, customer experience, and Services;
  • understand how customers interact with our Site;
  • measure the effectiveness of our advertising;
  • personalize content and advertising;
  • send marketing communications where permitted by applicable law or with your consent where required;
  • comply with applicable legal and regulatory requirements; and
  • establish, exercise, or defend legal rights.

3. SHOPIFY

Our online store is powered by Shopify.

Shopify processes personal information on our behalf and may also process certain information for its own purposes in accordance with its privacy practices.

You can learn more about how Shopify handles personal information through Shopify's Privacy Policy.

Because Shopify and its service providers operate internationally, personal information may be processed or stored outside Mexico, including in countries where Shopify or its service providers maintain infrastructure.

4. PAYMENT PROCESSING

Payments made through the Site may be processed by Shopify and/or third-party payment providers available through our checkout.

These providers may collect and process payment information according to their own privacy policies and security practices.

Aumaire does not intentionally store complete credit or debit card numbers when payment information is processed directly by an authorized payment provider.

5. SHIPPING AND FULFILLMENT

We may share information necessary to fulfill your order with shipping carriers, logistics providers, fulfillment partners, suppliers, and other service providers involved in processing and delivering your purchase.

This information may include your name, shipping address, telephone number, email address, products ordered, and other information reasonably necessary to complete delivery.

6. COOKIES AND TRACKING TECHNOLOGIES

Aumaire, Shopify, and our service providers may use cookies and similar technologies to operate the Site, remember preferences, understand Site usage, provide functionality, prevent fraud, analyze performance, and support advertising.

These technologies may collect information about your browser, device, activity on the Site, shopping behavior, and interactions with advertisements.

Some cookies are necessary for the Site to function properly. Others may be used for analytics, personalization, or advertising.

Depending on your location and applicable law, you may be able to manage certain cookie and tracking preferences through the consent controls available on the Site or through your browser settings.

Disabling certain cookies may affect the functionality of the Site.

7. ADVERTISING AND META

We may use advertising and analytics services provided by third parties, including Meta Platforms, Inc., which operates Facebook and Instagram.

Subject to our implementation and your applicable privacy choices, technologies such as the Meta Pixel and/or Conversions API may collect or receive information about interactions with the Site, such as:

  • pages or products viewed;
  • items added to a shopping cart;
  • checkout activity;
  • purchases;
  • interactions with advertisements;
  • browser and device information; and
  • certain identifiers used for measurement and attribution.

We may use this information to measure advertising performance, understand customer behavior, create or measure audiences, and deliver advertising that may be more relevant to users.

Meta processes information in accordance with its own privacy practices.

We may also use other advertising or analytics providers in the future. This Privacy Policy may be updated accordingly.

8. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties where reasonably necessary to operate Aumaire, including:

  • Shopify;
  • payment processors;
  • shipping and logistics providers;
  • fulfillment providers and suppliers;
  • website hosting and infrastructure providers;
  • analytics providers;
  • advertising and marketing platforms;
  • fraud prevention and security providers;
  • professional advisers where necessary; and
  • government authorities or other parties where required by law.

We may also disclose information in connection with a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction.

We do not sell personal information for monetary consideration.

Certain uses of advertising technologies may, however, constitute “sharing,” “targeted advertising,” or similar activities under the privacy laws of some jurisdictions. Where required by applicable law, users may have the right to opt out of such processing.

9. INTERNATIONAL DATA TRANSFERS

Aumaire operates from Mexico, while Shopify and some of our service providers operate internationally.

Accordingly, personal information may be transferred to, stored in, or processed in countries outside Mexico.

Where required by applicable law, we and our service providers use appropriate mechanisms and safeguards for international transfers of personal information.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • provide the Services;
  • maintain business and transaction records;
  • fulfill contractual obligations;
  • comply with legal, tax, accounting, and regulatory obligations;
  • prevent fraud and abuse; and
  • resolve disputes and enforce agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

11. SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

12. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion or cancellation of personal information;
  • object to or restrict certain processing;
  • withdraw consent where processing is based on consent;
  • request portability of certain information; and
  • opt out of certain advertising or marketing activities.

Mexico

If Mexican data protection law applies to your personal information, you may have rights of Access, Rectification, Cancellation, and Opposition (ARCO), as well as other rights provided under applicable Mexican privacy legislation.

To exercise a privacy right, contact us at support@aumaire.com.

We may need to verify your identity before completing a request. We will respond in accordance with applicable legal requirements.

European Economic Area and United Kingdom

If applicable, individuals in the EEA or United Kingdom may have additional rights under applicable data protection laws, including rights of access, rectification, erasure, restriction, objection, and portability.

Where applicable, our processing may be based on performance of a contract, compliance with legal obligations, consent, or our legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms.

United States

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws, including rights concerning access, correction, deletion, portability, and certain forms of targeted advertising or sharing.

Requests may be submitted to support@aumaire.com.

13. MARKETING COMMUNICATIONS

If you receive promotional emails from Aumaire, you may unsubscribe using the unsubscribe option included in the communication.

Even if you opt out of promotional communications, we may continue sending non-promotional communications necessary to process orders, provide customer support, or administer your account.

14. CHILDREN'S PRIVACY

The Services are not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us improperly, please contact support@aumaire.com.

15. THIRD-PARTY LINKS

The Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

16. AUTOMATED FRAUD PREVENTION

Shopify and other service providers may use automated systems to identify potentially fraudulent, abusive, or unauthorized transactions.

These systems may analyze transaction, device, account, payment, and other information for security and fraud-prevention purposes.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, Services, technologies, legal requirements, or other operational reasons.

When appropriate, we will update the “Last updated” date at the top of this Privacy Policy.

18. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact:

AUMAIRE
Website: aumaire.com
Email: support@aumaire.com
Country of operation: Mexico

If you believe your privacy rights have not been adequately addressed, you may also have the right to submit a complaint to the competent data protection authority in your jurisdiction.